Customer care

About Breezivo

Breezivo brings air-conditioner choices into focus for households in Pakistan. Compare wall-mounted and portable systems, explore capacity options and plan the setup that suits your space.

Product names identify the manufacturer and range. Capacity, finish and model numbers help you compare like for like; room size, sunlight and installation requirements matter just as much.

Plan your delivery and installation

• Check the full model number, capacity and selected services in your bag.
• Use a complete street address and a Pakistani mobile number for delivery coordination.
• Confirm coverage, building access, delivery charges and timing before purchase.
• For split systems, discuss indoor and outdoor placement, drainage, pipe length and electrical requirements with a qualified installer.
• Portable compressor ACs need an outdoor exhaust route. Check the window opening before choosing a unit.

Displayed delivery and installation amounts are estimates, not confirmed service bookings. Additional piping and electrical work require a separate assessment.

Returns and warranty

Before purchasing, request the return eligibility, inspection process, applicable deadlines and warranty terms for the exact model. Do not assume that all manufacturers or installation arrangements have the same conditions.

Check the product and packaging before installation. Keep the invoice, model and serial numbers, packaging, and photographs of any visible damage. These details are useful when discussing a product concern.

Contact us

For a product enquiry, include the model, preferred capacity and your city. For an order question, include the saved reference and a short description. Do not send passwords, card details or security codes.

support@breezivo.example

Your information

Your account profile, bag and saved order summaries stay on this device. Delivery names, addresses and phone numbers are kept only for the current tab’s checkout session; they are not included in saved order records. You can clear delivery details at checkout, and signing out clears them. Closing the tab normally ends this session, although a browser may restore it when reopening tabs. These details have not been sent to a merchant or payment provider. Clearing this site's stored data also removes your account, bag and saved summaries.

Passwords are stored as salted hashes. Card numbers, security codes and payment passwords are not requested. Anyone with access to your browser profile may be able to access stored information, so sign out when using a shared device.

Fonts may be requested from Google Fonts. Opening an email link uses your chosen email application and does not send a message automatically.